Ticket: "This webpage is not available."

When trying to post support tickets, I get this message:

"This webpage is not available.

The webpage at http://www.easypano.com/error.html?aspxerrorpath=/support/helpdesk/HDSendCall.aspx might be temporarily down or it may have moved permanently to a new web address."

... any ideas why?

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Ticket system worked for me today from their User Panel.  I didn't check the URL to see if it changed though, sorry.  Seems to work.  Could have been down that day.

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