panorama software,virtual tour software
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Joined: 2002-11-23
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2010-08-05
#12

There are two different Flash items.

1) Your browser ActiveX plug-in (one for Internet Explorer and one for Opera/Firefox/Chrome/Safari) Your browsers are updated here be sure it reads for the browser being used.

2) Flash Standalone (De-Bug) the Download for Standalone is here (You want the Debugger download named flashplayer_10_sa_debug.exe)

Once downloaded it needs to sit in a folder (it doesn't install) I usually place it in my Adobe folder (within Program Files) then adjust the properties of local Flash files to open with it (after adjusting the security settings).

Regards, Smooth [8D]


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Joined: 2008-05-10
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2010-08-05
#13
Hi Smooth, ok getting somewhere I think.

I have done as you suggested and all swf files open in Flash Player 10.

Now if I go to open my newly created swf I get the following Action Script error message:


TypeError: Error #1009: Cannot access a property or method of a null object reference.
     at com.easypano.tourweaver.main::TW400/onOneOK()
     at flash.events::EventDispatcher/dispatchEventFunction()
     at flash.events::EventDispatcher/dispatchEvent()
     at com.easypano.tourweaver.net::DownLoaderQueue/onItemComplete()
     at flash.events::EventDispatcher/dispatchEventFunction()
     at flash.events::EventDispatcher/dispatchEvent()
     at com.easypano.tourweaver.net::DownLoader/loadURL()
     at com.easypano.tourweaver.net::DownLoaderQueue/startload()
     at com.easypano.tourweaver.main::TW400/loadConfig()
     at flash.events::EventDispatcher/dispatchEventFunction()
     at flash.events::EventDispatcher/dispatchEvent()
     at com.easypano.tourweaver.main::PlayerObject/complete()


Any ideas what this could be?

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Joined: 2002-11-23
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2010-08-05
#14

Looks like you are publishing a TW4 tour.

If this is the case try a new simple tour.

Regards, Smooth [8D]


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2010-08-05
#15
Hi Smooth no this is all created in TW6 all from new :(

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2010-08-05
#16

*Shrug* Sorry, don't know. I was just taking a guess based on the debug report.

You haven't used any weird non English letters or characters?

Is anybody else having this issue?

Another one for support to look at support@easypano.com

Regards, Smooth [8D]


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2010-08-03
#17

I just tested this myself with a very simple one pano scene and it published and worked OK.

Check the naming of the file and also the publish path.

Regards, Smooth [8D]


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2010-08-03
#18
Thanks Smooth, still nothing. I have made another tour just with 2 panos and still nothing. I can open all other swf no problem.

The full path I have is

C:\Program Files\Easypano\Tourweaver 6 Professional Edition\Output\Project1\_swf\Project1.swf

may be its because I am only on the trial version?

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2010-08-03
#19

I output to my Desktop. Try changing the path.

I remember a long time ago when path's had a space in them it could cause issues.

Can't hurt to try.

Regards, Smooth [8D]


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2010-08-03
#20

Adding to this:

If I try to publish to the install directories Output folder is fails.

C:\Program Files\Easypano\Tourweaver 6 Professional Edition\Output\Project1

The reality is that the output folder "chosen" it is not the final destination and the final destination is basically meant to be a hidden folder.

Browsing to this directory finds the published tour, but if you attempt to open it you get all white.


C:\Users\%username%\AppData\Local\VirtualStore\Program Files\Easypano\Tourweaver 6 Professional Edition\Output\Project1\_swf

Like I said, try publishing to another directory like your Desktop.

Regards, Smooth [8D]