TextArea doesn't display in HTML5 when Spherical Scene Displayed

I just tested this tour on both a PC and an iPad Mini

It plays fine on both exept the TextArea doesn't show on the iPad when a Spherical Image is being displayed.

The Text for all the Still Images show up just fine

www.vabq.com/1250LomaLargaRd1/TW_1250LomaLargaRd.html

Can some one with an iOS Device or an Android check to see if they have the same problem with the HTML5 version of the tour?

Thanx

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Doug Aurand
Albuquerque, NM
www.VirtualAlbuquerque.com

Hello,

I tested on IOS deivice but the buttons on the right doesn't work. So that I can't enter a spherical scene. Please make sure the buttons are set right.

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Helen

If you reread my post it mentions there are STILL PHOTOS in this tour

Of course the Navigation Buttons for a 360° Image don't work on Still Photos

The 10th image is a 360°, the 9 before it are all Still Photos

The up, down left and right nav buttons all work perfectly......if you use them on a 360° image

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Doug Aurand
Albuquerque, NM
www.VirtualAlbuquerque.com

Hello,

Maybe there's something wrong with the HTML5 tour.

Please send me your published files of the tour via Wetransfer.

My email: helen@easypano.com

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Helen

This tour has 5 360° images and 50 Still photos and is 147MB

Why don't you make a "test tour" with  a few stills, 360s and a TextArea and see if you have the same problem, instead of putting the burden on your customers to send you a massive set of files?

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Doug Aurand
Albuquerque, NM
www.VirtualAlbuquerque.com

Hello,

The fact is that the problem you have is a single one. I cannot see into the problem in my project since there's no problem in it. It's normal to have the customer's project because each customer has different problem. We need your project to solve it.

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Helen

If you "cannot see into the problem in (your) project since there's no problem in it"

Why not share it with us and show that this is only a problem with my tours and not yours?

Because I'm having this problem with every tour I make

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Doug Aurand
Albuquerque, NM
www.VirtualAlbuquerque.com

On the Flash/HTML5 Comparison page it indicates Text and Text Areas work in BOTH Flash and HTML5

http://www.easypano.com/comparison/functions-tw7.html

Please show us a tour that the TextArea works on 360° Virtual Image

I went through numerous Tours in the Easypano Gallery and found no HTML5 tours (or Flash Tours) with a TextArea

On the Flash/HTML5 Comparison page it indicates Text and Text Areas work in BOTH Flash and HTML5

http://www.easypano.com/comparison/functions-tw7.html

So what's wrong with TW Pro 7.90.140903???????

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Doug Aurand
Albuquerque, NM
www.VirtualAlbuquerque.com