panorama software,virtual tour software
Alternate Text
Joined: 2012-08-05
Send Msg:
Posts: 8
2012-09-09
#1

Too many scenes

Hi everyone,

I have a problem in that I have around 35 scenes in my Tour. This works well in Flash but, in HTML5, I don't see the map or the navbar/popups etc.

If I scale it down to around 10 scenes, it works in HTML5.

Is there a limit to the number of scenes when converting to HTML5? Or maybe I need to break the tour down into 2 or 3 tours and link them together?

Any guidance appreciated.

Thanks
Alternate Text
Joined: 2011-08-19
Send Msg:
Posts: 53
2012-09-09
#2
Hi Clev - are they all panoramas or do you also have still images mixed in? And... what size/resolution are the panos and stills (if applicable)?

There are some features that are available for flash, but not html5 - the list is on the site somewhere - I'll see if I can find it and get the link to you - might help.

BTW I'm impressed you were able to get 10 scenes to work!!
Alternate Text
Joined: 2011-08-19
Send Msg:
Posts: 53
2012-09-09
#3
http://www.easypano.com/comparison/functions-tw7.html

found it - hopefully helps a bit!!
Alternate Text
Joined: 2002-11-23
Send Msg:
Posts: 5435
2012-09-10
#4
Charlie,

If http://www.easypano.com/comparison/functions-tw7.html states HTML5 doesn't support "frame image" why does your "non working" html5 tour have a frame image (imitation iPad)?

Also you have two sets of controls.

Regards, Smooth
Alternate Text
Joined: 2011-08-19
Send Msg:
Posts: 53
2012-09-10
#5
Hi Smooth - I'm not sure - I took one of the skins from the exchange on easypano and tried using it to see if that made a difference.

This is this morning's correspondence with easypano - I created a completely different tour with the absolute basics - again, I tried it on safari for a pc - works fine, but I have no way to test it on an ipad/phone. Here is the full correspondence. My reply is further down - does that tour have the same issue as what you stated above? Or am I still doing something totally wrong? I'm hoping to hear back from Jack at easypano quickly, but in the meantime any help you can offer... as always Smooth :). Thank you...

From easypano:

Hi Charlie,

Thank you for contacting Easypano.

Some features are not supported in html5 format. You can know details via http://www.easypano.com/comparison/functions-tw7.html.

Could you please send me your project file for checking? Please create a new folder first, click save as in file menu and save all the files into the new folder. Please make sure you send all the files saved. Thanks.

Please feel free to contact with me if I could be of any further assistance.

Best regards

Jack Wang

Easypano Holdings Inc.

Website: www.easypano.com; www.tour-hosting.com
Email: support@easypano.com;
Tel: +1-888-881-3340; Fax: +86-21-5080-0745

AND MY REPLY:

Hi - ok, I created a very basic tour - below is absolutely EVERYTHING that I thought you might need!! And btw - what do I do about my clients with android tablets and phones? There are billions of people who use these devices and I'd really like the tours provided for them as well - do you have any suggestions on how to get them on there as well?

Anyways, here are any links that I thought you might need. Please know, that I did try to use it on my pc with the Safari browser - it worked. It did NOT work on the ipad or iphone for that matter. On the ipad - it would bring up the first still image and not move to the next picture at all.

If you figure it out, please send me DETAILED and VERY specific instructions on how and what to do to make it work. And actually, while I have your attention - what size - length and width, should the main window be to accommodate both the pc tour AND the ipad AND the iphone. What size (resolution) should the still images be to accommodate ALL of them? What size (resolution) should the panos be?

As you can tell... I need a great deal of help - I've been trying to figure this out on my own and have waited too long to ask you guys for help - I now have clients that are getting VERY frustrated, so ANY AND ALL instructions (detailed) that I need to make this work - please send them VERY soon.

The actual tour - published and uploaded to server:
   http://www.caylex.ca/tour/basic_no_buttons_tour2/_auto/Caylex_basic_no_buttons_tour2.html


The zipped - saved as (into a new folder):
http://www.caylex.ca/tour/basic_no_buttons_tour2_saved_copy.zip


Thank you!!! I hope this is everything you need!!
Alternate Text
Joined: 2012-08-05
Send Msg:
Posts: 8
2012-09-10
#6
Hi Charlie,

Thanks for responding and the link.

You mention file size of my panos. Each is 3034 x 1517 pixels (at 72ppi). Physical size is 107.03cm x 107.03cm. File size of each is around 400kb. No still images are used.

I'm new to this virtual tour stuff. Are they a little too large?

Thanks
Alternate Text
Joined: 2002-11-23
Send Msg:
Posts: 5435
2012-09-10
#7
Charlie,

1: Your "Still images" are way, way too large. Your only ever targeting HTML5 at iDevices and at best the "New iPad" requires 1440px wide. Mobile devices don't have a lot of memory so you must factor this in. "Panorama images" should be no wider than 4500px and personally I would keep them at 3250px.

2: Your seeing the Flash version when you test with Safari (Unless you specifically open the HTML5 tour page). Flash is "preferred" and if the browser has it installed it will show the Flash version of the tour if you use the _auto publish option. (Check by right mouse click when the tour is running).

3: HTML5 does NOT support "Movie" track so the tour CANNOT autoplay. You must add thumbnails to select the scene or link via Hotspots.

Good luck!

Regards, Smooth
Alternate Text
Joined: 2011-08-19
Send Msg:
Posts: 53
2012-09-10
#8
Thanks Smooth - any chance you could check this one out for me? Please excuse the lengthy url - I'm just trying to keep track of the changes I'm trying. I have re-sized the still images and panos to match as you told me previously and also added the thumbnails.


http://www.caylex.ca/tour/basic_no_buttons_tour_dwnsize_pics_add_thumbs/_auto/Caylex_basic_no_buttons_tour_dwnsize_pics_add_thumbs.html
Alternate Text
Joined: 2011-08-19
Send Msg:
Posts: 53
2012-09-10
#9
BTW Clev - my apologies - I seem to have taken over your thread!! I'm sure however, you will gain valuable knowledge from my blunders lol. As you are relatively new to all of this, Smooth is without a doubt the best at offering input on these forums. This has been an ongoing theme in the forums with the html5 portion of the tours. Tourweaver without a doubt creates some very dynamic flash tours and as far as I'm concerned, some of the best I've seen. Anyways, wish I could be of more help to you, but I'm feeling my way around this one too...
Alternate Text
Joined: 2002-11-23
Send Msg:
Posts: 5435
2012-09-11
#10
Hello Charlie,

Yes, this version is working.
http://www.caylex.ca/tour/basic_no_buttons_tour_dwnsize_pics_add_thumbs/_auto/html5/basic_no_buttons_tour_dwnsize_pics_add_thumbs.html

Shortened direct Safari HTML5 URL: http://tinyurl.com/9469ysw

Whilst it works on Safari on a PC with a decent screen resolution. It looks terrible on an iPhone. You cannot have those black borders around your images and "The Calais" logo is far too large and covers the centre of screen.

That said, the tour works. You really must purchase an iPad/iPhone so you can see what you are building. (As much as I'm against these Apple products personally). You are flailing about in the dark otherwise!


Regards, Smooth
Alternate Text
Joined: 2011-08-19
Send Msg:
Posts: 53
2012-09-11
#11
Hi again Smooth - you are absolutely right!! I might have to bite the bullet and buy the damn thing - frustrating as that is!!!

The Calais logo will be removed - I just left it in for now, but thanks for that heads up.

And just so I'm clear... the black borders around the images, is just my main window with the expanding to fit screen option. Actually, it was you that helped me out with that way back when (thank you :)). So do I need to have only the scene viewer and no skin? Or do I need to create a (non-movable - non "adjust to screen size") skin? Not sure if that was clear, but to simplify... do I need instead, a specific sized skin that doesn't expand or contract for the iphone/pad?